Logistics
Delivery & Returns
Free UK delivery on every order. Free size exchanges within 14 days. Ships direct to the recipient if you need it to.
Shipping
Delivery options
Standard Delivery
All orders. No minimum. Every time.
Express Delivery
Order before 1pm Monday–Friday.
Gift Direct
Ships to the recipient. No prices included. Gift message printed on card.
International delivery
International orders may be subject to customs duties payable by the recipient. We are not responsible for these charges.
Gifting
Ships directly to the recipient
Enter the recipient's address at checkout and we'll ship directly to them. No prices are included anywhere on the packaging or packing slip.
- No prices on packing slip or packaging
- Gift message printed on branded card
- Branded outer box — worth keeping
- Tissue paper and ribbon included
Style Card shipping
Physical Style Cards
Physical Style Cards are posted in a luxury envelope with a handwritten-style address. Allow 2–3 working days.
Digital Style Cards
Emailed instantly to any address. Can be scheduled for a specific date — perfect for birthdays.
Exchanges
Free size exchanges
If anything doesn't fit, exchange it for a different size within 14 days. Free. No questions asked.
01
Contact us
Email returns@wardrobegifts.com within 14 days of receiving your order. Include your order number.
02
We send a label
We'll email you a prepaid returns label. Free of charge for size exchanges.
03
Post it back
Drop it at any Post Office or collection point. Takes 2–3 days to reach us.
04
We send the replacement
Your replacement size ships within 1 working day of us receiving the return.
Returns policy
- –Size exchanges are free within 14 days of delivery.
- –Items must be unworn and in original condition with tags attached.
- –Full refunds are available within 14 days if the bundle is returned complete.
- –Individual items cannot be refunded separately — only exchanged for a different size.
- –Style Cards are non-refundable once the code has been redeemed.
Questions about a return? returns@wardrobegifts.com