Legal
Privacy Policy
Last updated: 27 May 2026
Information we collect
When you place an order, we collect your name, email address, delivery address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.
When you visit our site, we collect standard analytics data including pages visited, time on site, and referring URLs. This is used to improve the site and is never sold to third parties.
If you sign up for our mailing list, we store your email address and preferences. You can unsubscribe at any time.
How we use your information
To process and fulfil your order, including communicating with you about delivery status and any issues.
To send you marketing emails if you have opted in. We will never send marketing emails without your explicit consent.
To improve our site and product offering using aggregated, anonymous analytics data.
To comply with our legal obligations.
Sharing your information
We share your delivery address with our fulfilment partners to process your order. We do not sell or rent your personal data to any third party.
We use Stripe for payment processing. Stripe's privacy policy governs the handling of your payment information.
We may share data with analytics providers (such as Google Analytics) in aggregated, anonymised form.
Cookies
We use essential cookies to operate the site (such as your shopping cart). We use analytics cookies to understand how the site is used.
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
Your rights
You have the right to access, correct, or delete your personal data at any time. Email hello@wardrobegifts.com to make a request.
You have the right to opt out of marketing communications at any time using the unsubscribe link in any email we send.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have mishandled your data.
Data retention
We retain order data for 7 years as required by UK tax law. Marketing data is deleted when you unsubscribe. Analytics data is retained in aggregated form indefinitely.
Contact
For any privacy-related queries, contact us at hello@wardrobegifts.com. We aim to respond within 5 working days.
WardrobeGifts is operated by Flywave Technology Limited, registered in England and Wales.